We’re hiring a Product & STR Portfolio Performance Strategist to own the experience design, revenue performance and systems of our growing hospitality portfolio. This is a high-impact role for a self-starter who experiments in sprints, thinks in systems and treats guest experience as a product to be continuously optimized. You will drive occupancy, revenue, and guest satisfaction by combining analytics, service design, automation and operational excellence, building scalable systems that power long-term, high-growth performance.

The Community You’ll Join

You’ll join a fast-paced, entrepreneurial team that believes hospitality is both a science and a design craft. The team operates with high ownership, clear metrics, and a strong bias toward experimentation and iteration. Collaboration is cross-functional and outcomes-driven, and your ability to think strategically while executing with discipline will be valued from day one. Your ideas will directly impact business growth. The team celebrates diverse talent and encourages applicants from all backgrounds.

The Difference You’ll Make

• Own portfolio-level revenue performance, including occupancy, ADR, RevPAR, and profitability.
  
• Design and optimize pricing strategies, minimum stay rules and booking logic using structured experimentation through PriceLabs.
  
• Treat the guest’s end-to-end journey as a product, continuously improving touchpoints from discovery to post-stay engagement.
  
• Build scalable SOPs and operational systems that enable multi-property growth without sacrificing quality.
  
• Develop dashboards and reporting frameworks to monitor KPIs and identify optimization opportunities.
  
• Lead data-driven decisions using booking behavior, guest feedback, and performance analytics.
  
• Implement automation and AI-powered workflows to increase efficiency and consistency.
  
• Balance guest satisfaction with financial performance to drive sustainable growth.
  
• Stay on the frontier of AI + SEO (ChatGPT, SGE, vector search) and help position the portfolio for what’s coming next.
  
• Collaborate cross-functionally to ensure alignment between operations, revenue and experience design.
  
• Continuously test, iterate, and refine strategies to improve both guest outcomes and business results.

A Typical Day

• Review dashboards (RevPAR, ADR, occupancy trends) and identify revenue optimization opportunities.
• Analyze booking patterns and adjust pricing or availability rules accordingly.
• Audit guest communication flows and refine automation sequences.
• Run structured experiments to test pricing, minimum stays, or promotional strategies.
• Update and document SOPs to improve operational consistency.
• Synthesize guest feedback into actionable service design improvements.
• Collaborate with internal stakeholders to implement system upgrades.
• Plan future capacity and forecast demand trends.
• Research tools (pricing engines, analytics platforms, automation software) to improve performance.
• Prioritize initiatives based on measurable impact and scalability.

Your Expertise

• 2–5 years in hospitality operations, STR portfolio management (e.g., Airbnb), revenue optimization, product strategy or related performance-driven roles.
• Solid foundation in hospitality operations, STR portfolios, or multi-unit environments with measurable performance accountability.
• Proven experience building and maintaining revenue-driven operational systems.
• Comfortable analyzing performance metrics such as RevPAR, ADR, occupancy, CAC and LTV.
• Experienced in structured experimentation, A/B testing, sprint-based iteration and optimization frameworks.
• Strong ability to build dashboards or interpret data using analytics tools (Excel, Google Sheets, BI platforms).
• Experienced in designing scalable SOPs and process documentation that enable repeatable excellence.
• Demonstrated empathy and emotional intelligence in guest communication and service design, with the ability to anticipate guest needs, interpret feedback deeply, and design experiences that feel enriching, not transactional.
• Comfortable leveraging automation tools and AI platforms to increase productivity and operational clarity.
• Proven ability to operate effectively in remote and distributed teams.
• Native-level English fluency with exceptional communication skills and brand voice adaptation.
• Highly curious, self-driven with a bias toward action.
• Demonstrated ownership mentality with the ability to prioritize high-impact initiatives.
• Analytical mindset with the ability to extract insights from complex or messy datasets.
• Comfortable working in a fast-paced, cross-functional environment with evolving priorities.

Your Location

This role is fully remote within Nigeria. Whether you’re in a bustling city or a quieter area, all that matters is a stable internet connection, a strong sense of ownership and a commitment to results.

Our Commitment to Inclusion & Belonging

We celebrate Nigeria’s diverse talent and encourage applicants from all backgrounds to apply. We value different voices and lived experiences, believing that inclusion fuels innovation. If you need accommodations at any stage of the process, let us know. We’re here to ensure a supportive experience.

How We’ll Take Care of You

• Competitive pay: NGN 50,000 to NGN 300,000 based on your level and impact.
• Performance bonuses tied to engagement, conversions, and sales growth.
• Flexible work hours and fully remote flexibility.
• Mentorship, training resources, and career growth opportunities.
• A results-driven, creative-first environment that values autonomy and speed.
• Temporary contract with strong potential for renewal or conversion to a full-time role – based entirely on performance.

Ready to Join?

If you’re passionate about Airbnb guest experiences, designing exceptional guest experiences, building high-performance systems and driving measurable revenue impact, this is your opportunity to live at the intersection of product thinking and hospitality. We’d love to hear from you if you’re ready to build, optimize and scale with us.

Apply Now